Request data deletion for Grid Slice
App name on Google Play: Grid Slice
Developer / publisher on Google Play: Enocus
Legal entity: Enocus Limited
Android package: com.enocus.gridslice
Important: Enocus does not run a Grid Slice account system
and does not store your game progress on Enocus servers.
Most data lives only on your device. Use the steps below to delete it and/or contact us.
How to request that your data is deleted
Follow these steps. Step 1 deletes on-device game data immediately. Step 2 is how you contact Enocus.
-
Delete Grid Slice data on your device (recommended first step)
On your Android phone or tablet:- Open Settings → Apps (or Apps & notifications)
- Select Grid Slice
- Tap Storage → Clear storage / Clear data
-
Send a deletion request to Enocus
Email: playstore@enocus.com
Email deletion request
Please include:- App name: Grid Slice
- Developer: Enocus
- That you want a data deletion request
- Optional: your Google Play country/region and any extra detail
-
Advertising & purchase data held by Google
Enocus cannot directly erase Google AdMob advertising profiles or Google Play purchase ledgers. Use your device/Google account controls, for example:- Android / Google settings related to Ads (reset advertising ID / ad personalization, where available)
- Google Play / Google Account purchase and privacy tools
What is deleted vs what may be kept
| Data type | Deleted or kept? | Details & retention |
|---|---|---|
| Game progress (level unlock, high score), settings (sound, controls, accessibility), onboarding flags, local difficulty stats, local “ads removed” cache | Deleted on device | Removed when you clear app data or uninstall. Enocus does not keep a separate server copy of this data. If Android backup restores the app later, some data might return from your backup — turn off backup/restore for this app if you want it gone permanently from that device/account backup set. |
| Support / privacy emails you send to Enocus (e.g. to playstore@enocus.com) | Deleted on request | After a verified deletion request, we delete or anonymize related mailbox correspondence unless we must keep a limited record for legal, security, or abuse-prevention reasons. Any such retained minimal records are kept only as long as needed for that purpose (typically no longer than 12 months, unless law requires longer). |
| Advertising identifiers, approximate location derived from IP, ad interaction data (via Google AdMob) | Not stored by Enocus; controlled by Google | Processed by Google when ads are shown. Enocus does not operate this database. Retention follows Google’s Privacy Policy and AdMob practices. Use Google ad/privacy controls and contact Google where required. |
| In-app purchase / entitlement records (e.g. Remove Ads) via Google Play Billing | Not stored by Enocus as payment details; controlled by Google Play | Payment card data is collected by Google, not Enocus. Google Play may retain purchase history under Google’s policies. Clearing app data removes the local cache; your Play purchase entitlement may still exist with Google so the purchase can be restored. |
Summary: Clearing data / uninstalling deletes Grid Slice’s on-device data.
Emailing Enocus covers anything we might hold (mainly your emails to us).
Ad and payment records remain under Google’s control and retention periods.
Contact
Enocus (Enocus Limited)
For Grid Slice data deletion requests:
playstore@enocus.com
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Related: Grid Slice Privacy Policy